Experts
    Professor of Management, Health Care Systems, and Health Policy at the D’Amore McKim School of Business and School of Public Policy and Urban Affairs, Northeastern University; Visiting Associate Fellow, Oxford University
    Professor of Management, Health Care Systems, and Health Policy at the D’Amore McKim School of Business and School of Public...
    • Professor of Management, Health Care Systems, and Health Policy at D’Amore-McKim School of Business & School of Urban Affairs and Public Policy at Northeastern University

    Timothy Hoff, Ph.D. is Professor of Management, Healthcare Systems, and Health Policy in the D’Amore-McKim School of Business and School of Public Policy and Urban Affairs, Northeastern University, in Boston, Massachusetts. His current book, Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health, is published by Oxford University Press. He is a Visiting Associate Fellow at Oxford University’s Green-Templeton College, and a Visiting Scholar at the Said Business School, Oxford University. He has also served as the Patrick and Helen Walsh Research Professor in the D’Amore-McKim School of Business. Before going into academia, he worked for a decade as a primary care practice administrator and as a health care consultant. He received a bachelor’s degree in Business Administration and a Ph.D. in Public Administration and Policy, both from the University at Albany. Dr. Hoff is a nationally recognized organizational and medical sociologist in the study of health workforce issues, health care quality, primary care, and clinician behavior; and is an expert in the use of qualitative methods. His research has been published in leading journals in medicine, health services research, and management such as Pediatrics, Journal of Organizational Behavior, Academy of Management Perspectives, Health Affairs, and The Milbank Quarterly. His book entitled Practice Under Pressure: Primary Care Physicians and Their Work in the 21st Century, earned an Outstanding Academic Title award from Choice Magazine in 2010. His health care research has won national awards from the American Sociological Association, Academy of Management, and Society for Applied Anthropology, and he won the business school’s best research paper award in 2014. He is co-editor of a 2016 reference volume on transformations in the health professions workforce entitled The Healthcare Professional Workforce, also published by Oxford University Press. Dr. Hoff also engages in executive education and management consulting for a variety of organizations within the healthcare industry including insurance plans, hospitals, physician practices, health care advocacy organizations, and public sector agencies. He consults and teaches in areas such as change management, innovation implementation, policy design and evaluation, workflow and systems redesign, team–based care, and improving the patient and professional experience in health care. He gives frequent talks on these areas to academics, industry executives, and medical professionals.

    • Geriatric Medicine
    • Hospice and Palliative Medicine
    • Internal Medicine
    Internist, Geriatrician, Palliative Medicine Physician & Essayist at Washington DC VA Medical Center
    Internist, Geriatrician, Palliative Medicine Physician & Essayist at Washington DC VA Medical Center

    Dr. Kheirbek holds over twenty years of experience in quality improvement project development and implementation in persons with advanced illness. Dr. Kheirbek's tenure at the VA began in January 1999 as the Medical Director of Geriatrics and Extended Care. Since then, she has served in numerous roles and positions with added responsibilities. Dr. Kheirbek is a collaborator and founding member of a spectrum of VA funded, innovative clinical programs. These programs most notably include funding by the VA Capitol Health Care Network to establish the Center for Health and Aging at the Washington D.C. VA Medical Center. Her most recent focus has involved building the program "Humanities in Medicine" with the VA Office of Patient Centered Care, focusing on storytelling and writing about patients' and caregivers' experiences in addition to training a variety of health care professionals to pair empathetic healthcare with practical methods to achieve it. She is a distinguished graduate of the Executives Career Field and Leadership VA and currently serves on a number of national committees. Dr. Kheirbek is an associate professor of Medicine at George Washington University School of Medicine and Health Sciences.

    • Family Medicine
    • Fmr. President of the New York State Academy of Family Physicians, Fmr. Member of the Board of Trustees of the American Academy of Family Physicians, Cur. Family Physician at Mountain Medical Primary Care

    Dr Denis Chagnon is currently practicing Family Medicine part-time in Lake Placid, NY after working full time in a full service group practice (including delivering babies) for many years in Latham, NY. He is a graduate of Georgetown University and Georgetown Medical School, and did a Family Practice Residency at St Joseph Hospital Health Center in Syracuse NY. Board Certified in Family Practice, Dr Chagnon is a former President of the New York State Academy of Family Physicians, and previously served on the Board of Trustees of the American Academy of Family Physicians.

    • Family Medicine
    Family Physician/Owner, Family Medicine of Malta in Malta, NY
    Family Physician/Owner, Family Medicine of Malta in Malta, NY
    • NYSAFP President-Elect, Delegate to the AAFP, & Owner and Physician at Family Medicine of Malta

    Marc D. Price, D.O. is a board certified Family Physician and is the owner of a progressive small group practice, Family Medicine of Malta, in Malta, N.Y. He has been active with the NYSAFP and AAFP since 2000 and is the current NYSAFP President-Elect, Delegate to the AAFP and operations commission Chair after having serving various other state academy roles such as Vice President, Treasurer, Alternate Delegate to the AAFP and Advocacy Commission Chair. He has served as the chair of the AAFP Commission for Government Advocacy and is currently serving on the AAFP Commission on Quality and Practice. Dr Price has obtained the title of Assistant Clinical Professor through Albany Medical College and enjoys promoting the practice of family medicine to students of all levels, residents, other healthcare professionals and his community. He has lectured on subject matter including various clinical topics, the business of medicine and physician advocacy. In his free time he enjoys spending time with family and friends, riding his motorcycle, cooking and slow and low barbecue.

    • Family Medicine
    • Family Physician, Latham Medical Group at Community Care Physicians

    In addition to being a busy primary care physician, Dr. Cleney has carved out a name for herself and her practice as one of the forerunners in the fields of integrated care and medical home transformation work. As an innovator dedicated to improving healthcare moving forward, she serves on the on the board of a physician run health insurance plan, Capital District Physicians Health Plan (CDPHP), is an active member of her practice’s leadership team and speaks locally and nationally on various topics related to meeting the all aspects of the quadruple aim. Her recent national presentations with her team include: “Deceasing Physician Stress While Increasing Patient Satisfaction: How Did You Do That?” (By teaching Primary Care Physicians Motivational Interviewing) · Collaborative Family Healthcare Association (CHFA), October 2016 · Society of Teachers of Family Medicine (STFM) Conference for Practice Improvement, November 2017 “If You Build It They Will Come; But Who Will Provide The Care: An Online Training Program For Behavioral Health Consultants” · CFHA, October 2017 “Diagnosing And Treating Medically Unexplained Symptoms: A Training Program For Physicians” · CFHA October 2017

    • Internal Medicine
    • Evidence-based medicine
    General internist and Chief, General Internal Medicine at Memorial Sloan Kettering Cancer Center
    General internist and Chief, General Internal Medicine at Memorial Sloan Kettering Cancer Center

    Dr. Deborah Korenstein is a general internist, clinician-educator and health services researcher and the Director of Clinical Effectiveness at Memorial Sloan Kettering Cancer Center (MSKCC), where she is also Chief of the General Internal Medicine Service. She earned a BA in Mathematics from the University of Pennsylvania and her MD from Columbia University’s College of Physicians & Surgeons and completed internship and residency in internal medicine at Beth Israel Hospital in Boston. Prior to her role at MSKCC, Dr. Korenstein was Editor-in-Chief of ACP Smart Medicine, an evidence-based clinical decision support tool, and the founding director of the Primary Care Residency Program at the Icahn School of Medicine at Mount Sinai. Her main academic efforts, in both education and research, have concerned high value physician decision making with research activities encompassing both educational and health services research. Specifically, she has focused her educational efforts around evidence-based medicine and high-value care and has performed research in the areas of overuse of medical services and the impact of conflicts of interest. She has worked with national organizations including the ABIM Foundation, the American College of Physicians, and the Lown Institute to advance the study of overuse and to foster healthcare value and has been deeply involved in national campaigns including the Choosing Wisely campaign.

    • Family Medicine
    • President of the American Academy of Family Physicians & Family Physician at Saint Luke’s Physicians Group

    Michael L. Munger, MD, FAAFP, a family physician in Overland Park, Kansas, is president of the American Academy of Family Physicians. The AAFP represents 129,000 physicians and medical students nationwide. As AAFP president, Munger advocates on behalf of family physicians and patients nationwide to inspire positive change in the U.S. health care system. Munger has been a practicing family physician in the Kansas City metropolitan area for 30 years. He is currently in practice at Saint Luke’s Physicians Group in Overland Park, where he also serves as vice president of medical affairs for primary care. The group has 105 physician members at 14 different sites, three of which maintain Level 3 medical home designation from the National Committee for Quality Assurance, and 11 of which are participants in the Comprehensive Primary Care Plus Initiative. CPC+ is an outcome of the Center for Medicare and Medicaid Services Innovation Center. Through such initiatives, Munger and his team continue to be leaders in strengthening primary care to promote better health and reduce overall health care costs. Munger formerly served as medical director for Sweet Life at Grand Court Assisted Living, also in Overland Park. Previously he practiced for 16 years at Group Practice Hickman Mills Clinic, Inc., in Kansas City, Missouri. Munger served as a volunteer clinical assistant professor at the University of Kansas School of Medicine in Kansas City, Kansas, and as associate faculty at both the Baptist Medical Center Family Practice Residency in Kansas City, Missouri, and the University of Missouri – Kansas City School of Medicine. A member of the AAFP since 1986, Munger has served on numerous commissions and committees, including the Commission on Education and the Commission on Education’s Subcommittee on National Conference Planning, both of which he also chaired. He also served on the Commission on Health of the Public and Science. He served three years as the Kansas Academy of Family Physicians delegate to the AAFP Congress of Delegates. Previously, he served three years as Missouri’s delegate to the Congress of Delegates. Munger deepened his Congress of Delegates involvement by serving as a member of the Reference Committee on Education, the Reference Committee on Public Health and as chair of the Credentials Committee. At the state level, Munger is an active member of the Kansas Academy of Family Physicians, having held key leadership positions, including secretary, president-elect, president and board chair. When practicing in Missouri, Munger was actively involved in the Missouri Academy of Family Physicians, where he served in every board position, including vice president, president and board chair. He also served as vice president and president of the Kansas City Academy of Family Physicians. An active member of his local community, Munger served as spokesperson for the Clean Air Kansas City initiative and as a member of the Overland Park Chamber of Commerce’s Public Smoking Restriction task force. For nearly a decade, Munger also volunteered at the Kansas City Free Health Clinic. Munger earned his Bachelor of Arts and medical degrees from University of Missouri – Kansas City. He completed his family medicine residency at what was then the Goppert Family Practice Residency Program at Baptist Medical Center, also in Kansas City, Missouri. Munger is board certified by the American Board of Family Medicine and has the AAFP Degree of Fellow, an earned degree awarded to family physicians for distinguished service and continuing medical education.

    • Internal Medicine
    • Pediatrics
    • Addiction Medicine
    Primary Care Physician at Boston Health Care for the Homeless Program
    Primary Care Physician at Boston Health Care for the Homeless Program

    Dr. Avik Chatterjee is a physician at Boston Health Care for the Homeless Program (BHCHP), where he cares for both children and adults experiencing homelessness at various shelter-based clinics throughout the Boston area.

     

    Dr. Chatterjee grew up in Raleigh, North Carolina.  After graduating from college, he taught high school chemistry in Newark, New Jersey, for two years. He obtained a medical degree from the University of North Carolina School of Medicine, before completing an internal medicine and pediatrics a residency at Yale - New Haven Hospital.  After residency, Dr. Chatterjee completed a fellowship in general internal medicine and primary care at Harvard Medical School. Subsequently, he started practicing full-time at BHCHP. He advises pre-medical students at Harvard College and is an Instructor at Harvard Medical School through the Division of Global Health Equity at Brigham and Women's Hospital.  

     

     

    Dr. Chatterjee's  research interests include nutrition and food security in homeless families, as well as opioid addiction among those experiencing homelessness.