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Demonstrating that the deployment of a useful mnemonic (I-PASS in this case) accompanied by accountability, actually improves a process and its outcomes (in this case medication errors, etc.) no doubt is an important step in engaging the uninitiated. And you've done it. Which brings us successfully to the same mountain base-camp we've secured many times before (too many models to name them all - let TQM, Quality Improvement, Customer Service, Six Sigma, and Lean, serve as examples, all excellent models.) Three critical questions are, "Why did we have to re-invent them? Why did we lose them? and What will prevent us from losing them and having to re-invent them again?