In the world of wearables and mobile connectivity, patient engagement is key to providing the right level of care, to the right patient, and at the right time. Lack of access to care is a critical issue that impedes patient engagement. We developed an intelligent triage platform for patients with urgent symptoms that enables live access to care. The platform helps patients to rapidly locate available medical care resources in their community, and interact with them live through a variety of visits, such as walk-in, call-in, making an appointment, and telemedicine. Patients with wearable devices can upload their data at the point-of-service, and receive guidance through a proprietary symptom checker. Professionals can engage with patients, and collaborate with each other at the point-of-service. Our goal is to create local communities of care while eliminating the silos in health care.
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