Twiage is a HIPAA-compliant prehospital communication and care coordination platform that delivers real-time patient data from ambulances to hospitals. Paramedics and EMTs use the Twiage App to capture and share patient IDs, vital signs, EKGs, photos, and videos along with custom clinical triage algorithms. Each case is tracked by GPS and sent to hospitals in real-time via the Twiage dashboard, a visual tracker of all incoming ambulances to the hospital. Hospital EDs can pre-assign room numbers and pre-register the patients based on the patient IDs transmitted when the ambulances are still en route. ED staff is able to provide "VIP Reservation" like services to the patients and EMS providers by greeting the patients with their names upon the ambulance arrivals and reduce EMS providers' wait times at registration. The data, such as photos or videos, is safe, secured and not stored on the EMS user's phones.
By providing EDs with rich situational awareness of their inbound EMS traffic and 2-way communication capabilities, Twiage empowers hospitals to accurately predict patient arrival and prioritize resources, which helps hospitals improve ED registration time and throughput, quality metrics, patient satisfaction, and grow their EMS referral business. Based on a time-motion analysis study, Twiage has reduced door-to-room wait times by 30%, reduced EMS turnaround time by 65%, and increased EMS admission revenues by up 5%. Twiage has received top innovation awards from the American Medical Association, the American Heart/Stroke Association, and the Cleveland Clinic.
How Twiage Works
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